5 Piece Sofa Seating Group with Cushions by Duramax Building Products Great Price

Best Gift Wrought Studio Newagen 4-Piece Outdoor Furniture Set Mottlewood Brown Wicker Sofa W Warm Gray Cushions, Glass Coffee Table, 2 Teal Pillows Incl. Waterproof Cover for Patio

I have recently purchased a number of items needed to set up a new home. Some products worked out; some didn't, or couldn't be shipped in time. However, throughout, I have spoken with countless Wayfair employees who have been helpful, respectful, understanding and empathetic! They always, always make things right, no exceptions.

Dorottya 3 Piece Rattan Sofa Seating Group with Cushions by Latitude Run for Patio Find Patio Conversation Set Reviews Here.

Great company and wonderful, products quality products. Fast service and customer service is very helpful. I had one item arrive missing a part. I was told that they could send me a new product or send me the part. I had the missing part within a week. No questions asked. Everything else I ordered came packaged great with no defects and when the large item arrived, the delivery men put it just where I needed it. I would highly recommend this company.

Great Latitude Run Deshira 7 Piece Rattan Sectional Seating Group with Cushions for Patio

I am so surprised by any bad reviews of Wayfair! I have ordered a large amount of products from them in the past 6 months because we are renovating our house. Everything from dressers to vanities to medicine cabinets to side tables to draperies and even 2 bed frames. Everything - everything, has been delivered in a timely fashion and has been of the highest quality! If I need to return or exchange something customer service was extremely helpful! I love Wayfair!

Abdul-Nasir 5 Piece Rattan Multiple Chairs Seating Group by Latitude Run for Patio for Wonderful Patio

I thought the customer service was amazing! Got on the phone with a rep immediately and she was super kind and helpful. I needed to buy a Patio Conversation Set but I had three visa gift cards I wanted to use toward it. Couldn't figure out how to do it myself so the customer service rep walked me through the whole thing and put them in manually for me! SO nice and highly recommend their service.

Ekstrom 6 Piece Rattan Sectional Seating Group with Cushions by Bay Isle Home for Patio Very Good Price

I've only had one hiccup when shopping Wayfair, but that's expected as things can't run smoothly all the time. The home furnishings I've bought in the past have all been of great quality. Great prices and super-fast shipping! Dealing with customer service reps can be frustrating sometimes, but I've worked in customer service before so I know it's not an easy task all the time.

Dextrra 4 of Pieces in Set Sofa Seating Group with Cushions by Latitude Run for Patio My Favorite Furniture

I spoke to a very understanding and sweet customer services who both helped resolve my returns during the pandemic. They were both helpful and resolved my issues. The wait to speak to them was very long but since everyone is working remotely it was understandable. Worth the wait. Ordered from Wayfair and will continue to do so. Recommend them to anyone.

Latitude Run 6 Piece Rattan Sectional Seating Group with Cushion Celebration of Love

I try, whenever possible, to buy local, pay cash and support my community with my transactions. When I do go online, I want something of quality and I need it fast. I have Wayfair as my first stop for furnishings for the home. The reviews are helpful, the quality tends to be high overall, and the customer service is very good. I hold their feet to the fire when I am unhappy, and they respond. I think our on-line businesses are as good as we demand they be, and I think Wayfair does a great job.